In the total private rental sector in the Netherlands over 500.000 houses are rented out and the most used tool by small landlords with less than 10 objects is still Microsoft Excel. This needed to change, therefore I dedicated my graduation project to designing a system where landlords can manage their real estate from searching for new tenants until the maintenance of their object.
For this project, I used the design thinking framework to have a structured workflow. To get to know more about the market I organized multiple interviews with landlords and send out a survey. This gave me a couple of interesting insights. I put all gathered information in task analysis, persona’s, empathy map, and an affinity diagram to get to a clear problem statement. This was translated into a mid and high-fidelity clickable prototype that I could test with multiple real estate owners.